60 - The Evolution of HVAC: How Technology and Family Values Shape the Future

Ed Delia

Published on: 10/11/2025

In this episode of "Growing Up B2B," host Ed Delia interviews Jeff Kinsberg and Cristy Richards, the husband-and-wife team behind JAKTOOL, a leading engineering product development firm. They discuss JAKTOOL’s 25-year journey, the evolution of its values-driven culture, and the challenges of scaling a family business. The conversation explores their complementary leadership roles, the integration of AI in manufacturing, and the importance of communication, trust, and adaptability.